At Ross Taylor Homes we’re just a dedicated team who strive to deliver top quality results for our clients. Individually we’re all fed up with PPI calls, junk mail, cold calls about a car accident that never happened etc. – In short, we only collect data from our clients that we absolutely need, we use it solely for delivering the projects for which we are employed and we do not share, sell or utilise your data for any purposes other than these.
Below are a few key pieces of information about data use at Ross Taylor Homes.
For Ross Taylor Homes to provide you with your desired services, we will require the collection of the following data:
- Location data
- Contact details
Unless absolutely necessary for the purposes of consideration whilst delivering a project or at the request of the Client – ‘special category data’ will not be collected (e.g. health data may need to be captured for the purposes of adaptation for accessibility, or other specialist data for our workforce to consider whilst working in your home).
Depending on your project requirements, some of your personal data may be shared proportionately and securely with specialist suppliers/providers for the purposes of delivering project elements only. (e.g. addresses for delivery, names for specialist consultations).
We may securely hold your data for the duration of your project and up to six years, unless otherwise requested.
Your data is solely used for the purposes of service provision and invoicing.
Your feedback is always used to inform service improvement internally – We may use your feedback for the purposes of marketing, however your consent will be sought at point of feedback capture.
Our marketing is carried out via Instagram, Houzz and www.rosstaylorhomes.co.uk – We do not use collected data for marketing purposes (e.g. we do not hold contact lists for direct mailing) nor do we share your data with any third parties for marketing purposes.
Our Instagram account is open – depending on your individual account settings, your interactions with @rosstaylorhomes could be visible to other users.
Naturally you have the following rights to the data we hold on you:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
If you have any questions or would like to further discuss the capture and use of your data, please get in touch.